Our Commitment to You

Best Customer Experience Winner 2017Best Customer Experience Winner 2018Our relationship does not end when we have delivered your keys and welcomed you into your new StreetSide home.

In fact, our service and warranty process starts long before that. Its about setting the proper expectations as to what to expect when you build, what our processes are, and who you contact, when. We want this to be an experience you are happy you journeyed through.

We're proud to stand above the rest when it comes to customer service. The HOME Gold status is awarded to the home builder achieving the highest overall score each year. This prestigious award recognizes the best of the best, as rated by their customers.   

Our customers have consistently rated us as the top builder in the Edmonton area for providing a superior experience.

 

Warranty Service

Your new home warranty will be managed by our dedicated StreetSide service team. We offer a 60-day service appointment as well as a year end service call to see how you and the home are settling in. Your Service Technician will contact you to set up these appointments to review any items you may have and schedule a service date to complete your service call. We coordinate with any trades or suppliers that may be needed for your service date. By coordinating this service date, it is our goal to provide quick resolution to service items while limiting any inconvenience to our homeowners.

 

 

Warranty Guides

 

Alberta New Home
Warranty Guide

New Home  Warranty Program

Construction Performance
Guide

Construction Performance Guide

New Home Care &
Maintenance Guide

Care And Maintenance Guide

All Weather Windows
Windows and Doors Warranty

Windows Warranty Guide

Contact Our Service Center

At StreetSide we strive to ensure that every home is built to meet or exceed the standards and quality in materials set out by the Alberta's Building Code. Despite our efforts, the inherent complexity of home construction lends itself to occasional issues. That's where our outstanding Service & Warranty team comes in!

 

Service Requests Icon

Service Requests

  • Please submit in writing to StreetSide:
  •  
  • All non-emergency general requests
  • Possible house settling issues (dry wall shrinkage & nail pops)
  • will be addressed at the year end
  •  

 

Email Us

Emergency Services Icon

Emergency Services

  • Gas Leak
  • Total loss of heat
  • Total loss of electricity
  • Total stop of plumbing sewer system
  • Total loss of water or water penetration in the home
  • Plumbing leak shutting down entire water supply

 

CALL 780.441.5010